Terms of Use

Welcome to Floral Essential. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing our website and using our services, you agree to these Terms of Use, along with our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.

2. Use of the Website

Eligibility: You must be at least 18 years old to use our website. By using our website, you represent and warrant that you are of legal age to form a binding contract.
Account Registration: Certain features of the website may require you to create an account. You agree to provide accurate and complete information during registration and to update your information as necessary. You are responsible for maintaining the confidentiality of your account and password.
Prohibited Conduct: You agree not to engage in any activity that disrupts or interferes with the website or its servers, including but not limited to hacking, spamming, or introducing malware. You also agree not to use the website for any unlawful or unauthorized purpose.

3. Products and Services

Product Descriptions: We strive to ensure that product descriptions and images on our website are accurate. However, we do not guarantee that all information is free from errors. If a product is not as described, your sole remedy is to return it in an unused condition.
Pricing: All prices listed on the website are subject to change without notice. Prices may vary depending on promotions, availability, and other factors.
Orders: We reserve the right to refuse or cancel any order at our discretion. If your order is canceled, you will receive a full refund of any payments made.

4. Payment

Payment Methods: We accept various payment methods, including credit cards, debit cards, and online payment gateways. By submitting an order, you authorize us to charge the payment method provided.
Security: We take reasonable precautions to protect your payment information. However, we cannot guarantee the security of any data transmitted over the internet. You are responsible for any unauthorized use of your account.

5. Shipping and Delivery

Shipping Policy: We ship products to the address provided at checkout. Delivery times are estimates and may vary based on location and shipping method. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
International Shipping: For international orders, you are responsible for any customs duties, taxes, or fees associated with the importation of products into your country.

6. Returns and Refunds

Return Policy: We offer a return policy for eligible products. Items must be returned within the specified period and in their original condition. Please review our Return Policy for detailed instructions.
Refunds: Refunds will be processed within a reasonable time after we receive the returned item. Refunds will be issued to the original payment method used for the purchase.

7. Intellectual Property

Ownership: All content on the website, including text, images, graphics, logos, and software, is the property of Floral Essential or its licensors and is protected by intellectual property laws.
Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal, non-commercial purposes. You may not copy, reproduce, distribute, or create derivative works from any content on the website without our prior written consent.

8. Limitation of Liability

Disclaimer: The website and all products and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the website’s operation or the products offered.
Limitation of Liability: In no event shall Floral Essential or its affiliates be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the website or any products purchased through the website.

9. Indemnification

You agree to indemnify and hold harmless Floral Essential, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the website or violation of these Terms of Use.

10. Changes to Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the new terms.

11. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the jurisdiction in which Floral Essential is located, without regard to its conflict of law principles.

12. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us at Info@floralessentials.in