At Floral Essential, we strive to ensure that your orders are processed and delivered to you as quickly and efficiently as possible. Below is our shipping policy to help you understand how we manage your order from the time it’s placed until it reaches your doorstep.
1. Order Processing
- Dispatch Time: All orders are processed and dispatched within 2 business days from the time your order is confirmed. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping and Delivery
- Delivery Time: Once your order has been dispatched, it will typically be delivered within 7 business days. Please note that delivery times may vary based on your location and the shipping method selected.
- Shipping Charges: Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.
3. Order Tracking
- Tracking Information: After your order has been dispatched, you will receive a confirmation email with tracking information. You can use this information to monitor the progress of your delivery.
4. Shipping Areas
- Domestic Shipping: We currently ship orders across India. We are continuously working to expand our delivery areas and appreciate your understanding if certain regions are not yet covered.
5. Delays and Issues
- Delivery Delays: While we strive to meet the delivery timelines mentioned, there may be delays due to unforeseen circumstances such as weather conditions, logistical challenges, or public holidays. We will keep you informed if there are significant delays in your order delivery.
- Lost or Damaged Orders: If your order is lost or arrives damaged, please contact us immediately at info@floralessentials.in. We will work with the shipping carrier to resolve the issue and ensure you receive your order as soon as possible.
6. Changes to Orders
- Order Modifications: If you need to change your shipping address or modify your order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.
7. Contact Us
If you have any questions or concerns about your order or our shipping policy, please feel free to contact us at:
Floral Essential
Email: info@floralessentials.in
www.floralessentials.in