Shipping policy
Where We Ship
We currently ship across India only. We do not offer international shipping at this time.
Processing Time
Orders are typically processed and dispatched within 1–3 business days of order confirmation. Processing times may be longer during sale periods or high-demand seasons.
Delivery Time
Once dispatched, delivery typically takes:
- 3–5 business days for metro cities
- 5–8 business days for other locations
These are estimates and actual delivery times may vary based on your location and courier availability.
Shipping Charges
We offer free shipping on all orders, with no minimum order value.
Payment
All orders must currently be prepaid. Cash on delivery (COD) is not available at this time.
Order Tracking
Once your order is dispatched, tracking details will be sent to you directly by our delivery partner via email or SMS.
Damaged, Lost or Incorrect Items
If your order arrives damaged, is lost in transit, or you receive an incorrect item, please refer to our Return and Refund Policy for how to raise the issue and what happens next.
Questions
For any shipping-related questions, contact us at info.floralessentials@gmail.com.